Effective Date: [Insert Date]
At Item Bank, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (provided by you):
- Name
- Email address
- Institution or school name
- Role (e.g. teacher, student, admin)
- Account credentials (for login)
- Payment information (if applicable)
- Any content or questions you upload to the platform
b. Non-Personal Information (collected automatically):
- IP address
- Browser and device type
- Pages visited and time spent
- Usage data and preferences
- Cookies and tracking information
2. How We Use Your Information
We use your data to:
- Create and manage user accounts
- Provide and improve our services
- Personalize the user experience
- Respond to inquiries and support requests
- Generate performance reports and analytics
- Process payments and subscription management
- Send service updates or promotional content (with consent)
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Service providers (e.g. payment processors, hosting platforms, analytics tools)
- Educational institutions connected to your account (with permission)
- Legal authorities, if required by law
All third parties must comply with data protection standards.
4. Cookies and Tracking Technologies
We use cookies to:
- Save your preferences
- Keep you logged in
- Analyze user behavior and improve platform performance
You can adjust your browser settings to disable cookies, though some features may not work properly without them.
5. Data Security
We implement strict security measures — including encryption, secure servers, and access controls — to protect your information. While we strive to ensure full security, no internet transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal information
- Request deletion of your account
- Withdraw consent for data usage
- Object to certain types of processing
To request any of the above, please contact us at privacy@itembank.com.
7. Children’s Privacy
If students under the age of 13 use the platform, it must be through a school or under parental supervision. We do not knowingly collect personal data from children without proper consent.
8. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify users of significant changes and update the “Effective Date” at the top of this page. Continued use of our services means you accept the revised policy.